FAQ

Question # 1: What kinds of materials can the Sidewinder CNC machine cut/engrave?

Answer: The Sidewinder CNC Machine is designed to cut wood, plastics such as Acrylic and HDPE (High Density Polyethylene), and soft metals such as Aluminum, Brass, and Copper.

Question # 2: Can your machine cut or engrave steel or stainless steel?

Answer: The Sidewinder CNC is a lightweight bench-top design and therefore is not designed to cut steel and stainless steel.

Question # 3: What is the difference between footprint size and cutting area?

Answer: The footprint dimensions are the physical size of the machine. In other words how much space you need on a workbench or table for the machine. The cutting area describes the physical limits of what the machine can reach to cut or engrave. For example, the 26" x 16" machine cut cut or engrave any size part within those dimensions.

Question # 4: How long will it take to get my machine?

Answer: All machines are built per order. Lead time usually runs around 2 to 4 weeks. All machines are fully assembled and throughly tested so that you can be assured that your machine is working properly.

Question # 5: Will my machine be hard to set up once I receive it?

Answer: No. There is only some minor assembly needed. No special tools are required. Each Sidewinder CNC machine comes with a configuration set-up sheet to show you how to set up the software to run your machine as well as with some sample programs.

Question # 6: Can I use a Plasma torch with my Sidewinder CNC machine?

Answer: Yes. Check out the newly designed Router/Plasma Combo.

Question # 7: What does Z-axis clearance mean?

Answer: The Z-axis clearance is the space between the top of the work table and the bottom of the Z-axis enclosure.

Question # 8: What is your return policy?